📄 How to Edit a Custom Form Question - (Changing Answer Type)

Custom Forms in Ascora can be tailored to capture different types of information by modifying Answer Types. Whether you need users to select from a predefined list or manually enter data, adjusting the answer type ensures the best user experience.

This guide focuses on changing an Answer Type (e.g., from Multiple Choice to Text) and explains when each type is most effective. It also includes steps to test and ensure that the changes are correctly applied in the Ascora Mobile App.

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Editing the Custom Form Question

1. Go to Advanced → Custom Forms.

2. Look for the Custom Form that you want to edit and click View.

In this example, we are accessing the form called Custom Form Test by Ascora.

3. Click the Form Question that you need to edit.

In this example, we are editing the Form Question called Technician Name by changing the Answer Type from Multiple Choice to Text.

Click Save to proceed.

Editing The Custom Form Template

You need to edit the Template if you made changes to Field Codes but if you only made changes to the Answer Type, editing the template is not applicable.

Below image shows  how the Form Question is set up on Word Template.

Testing your Custom Form on your Android Mobile App

Once you've made the necessary changes in Ascora Form Question, and template if applicable, you can test it in the Mobile App by going to Custom Form tab → select the Form and test the question that you've updated.

1. Access your job from the mobile app.

2. Navigate to Custom Forms tab and tap the + button.

The form that appears should already be the updated version.

3. Select the custom form that you need to test and in this example, it's called Custom Form test by Ascora.

4. The following example shows the question called Technician which allows manual entry of information as we have changed the Answer Type to Text.

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