Frequently Asked Questions

29 articles

📲 How SMS Works

❓ Frequently Asked Questions

How to & Troubleshooting Articles

📲 How SMS Works

📩 Emails Not Sending - How to Check Your Connection

❓ Troubleshooting MYOB Connection Issues

📴 How to turn off autofill in some fields in Ascora?

How to Ensure Mobile Devices Are Properly Connected and Updated

🗝 How to Reset Password

📱 How to check Mobile App Version

📸 Permission to Access Photos

📴 How to turn off autofill in some fields in Ascora?

📧 How to set up your Gmail account on Ascora and send emails from a different Email Address

🎥 How to record the screen on your Android device

🔄 How to Synchronise Mobile App (Android)

📸 How to Resolve your Logo Issues in your Document Template

📃 How to Update a Document Template

🔄 Recurring Job From Template Not Created On Correct Date

🔂 Payments from my Accounting Package are not coming back to Ascora

🔐 Account Locked due to Issue in Processing Monthly Invoice

📅 How to Schedule Non-Chargeable Job or Task

📱 How to check Mobile App Version

🔄 How to Synchronise Mobile App (iOS)

📲 How to Make Payments on Android Mobile App

📄 How to manually push Invoices across to Accounting Package

🔄 How to Check In to Unscheduled Jobs in Android Mobile App

🧾 How to Change Statement Reference Fields

🔄 How to Check In to Unscheduled Jobs in Ascora App (iOS)

⏺ How to Change Mobile App Filter in iOS

📄 How to get a Copy of my Monthly Invoice

☑ Help: How to Articles & Troubleshooting Guides